Help Centre
Product support for parents and students using RoxWhy accounts, billing, AI tokens, RoxBots, knowledge bases, learning workflows, and support requests.
RoxWhy Help Centre
RoxWhy is AI study support for parents and students. It helps students ask questions, work from class material, create RoxBots, practise recall, write from notes, and keep subject context across sessions.
Use this Help Centre before contacting support. The articles explain how the product works, what information support needs, and how parents and students can use RoxWhy responsibly.
Start here
- Parent guide
- Student guide
- Learning workspace
- Roxy Tutor
- Learning Pack
- Getting started
- Academic Tracker
- Study Planner
- ATAR Estimator
Product manual
- RoxBots
- Roxy Tutor
- Learning Pack
- Knowledge bases and uploads
- Academic Tracker
- Study Planner
- ATAR Estimator
- AI tokens and top-ups
- Plans and billing
- Account access
- Privacy and data
Fix a problem
Direct support
Use RoxWhy Support, Contact, or email support@roxwhy.com.au for account, billing, privacy, technical, RoxBot, knowledge-base, or AI-token help.