RoxWhy Help Centre

Your first 15 minutes

Sign in, pick one real study problem, and get a useful RoxWhy result before you learn the rest of the app.

The point of the first session is not to set up every feature. It is to take one real piece of study or work, get a useful result, and decide whether RoxWhy is worth coming back to.

You will:

  1. Sign in and finish the short setup. You return to the RoxWhy page you opened, or to Today.
  2. Ask one specific question from work you already have.
  3. Turn that answer into a short check, so you know it was not just a fluent paragraph.

If that works, the rest of RoxWhy is extra leverage. If it does not, you have spent 15 minutes, not a weekend of setup.

What you need

  • An email address you can open now. That address owns the account, billing, and support identity.
  • One real task: a homework question, a paragraph you do not understand, a quiz topic, or a worked example you cannot finish.
  • About 15 minutes without switching tabs for every notification.

Parents: sit with the student for this first run. Do not answer the questions for them.

Minute 1 to 3: get in

  1. Open Sign in and enter the account email.
  2. Open the magic link from that inbox. Check spam if it does not arrive.
  3. On Set up your learning workspace, enter a name and a primary subject. Learning level starts on Self-directed. The other levels are School, University, and Professional. Learning goal (optional) can stay blank. Choose Continue to RoxWhy.

School and University setup says you can organise academic work in Subjects and My week when the plan includes them. Professional and Self-directed setup says you can use your own topic and material without an academic enrolment. Setup does not create a Tutor.

If you opened setup from a RoxWhy page, finishing returns you to that page. Otherwise you open Today at /app/study-command-center. If Today does not open, use Account access.

A small goal is still useful when you have one. "Explain Year 9 linear equations and check I can do one myself" is a clearer goal than "get better at maths."

Minute 4 to 10: one useful answer

Open RoxWhy Chat. Do not upload your whole term yet.

Paste the actual question or paragraph, then add what you need. Copy one of these and fill the blanks:

Stuck on a question

I am in Year [year], studying [subject]. Here is the question: [paste it]. Explain the first step only, then ask me to try the next step before you continue.

Notes that do not make sense

Here are my class notes on [topic]. Explain this in plain language as if I missed the lesson, then ask me three questions to check I understood. Notes: [paste a short extract]

Need a study outline

I have a quiz on Friday on [topic]. Turn these notes into a one-page outline: must-know ideas, common mistakes, and five practice questions. Notes: [paste]

Need writing help without a ghostwriter

Here is the assignment question and my rough paragraph. Do not rewrite it for me. Tell me what is unclear, what evidence is missing, and the next sentence I should attempt. [paste]

Send it. Read the answer against the class material. If it sounds generic, say: "Use only the notes I pasted. If the notes do not contain the answer, say so."

You should feel a click here

A good first answer is specific to your question, asks you to do something, and is checkable against the worksheet or textbook. A bad first answer is a lecture you could have got from any chatbot.

Minute 11 to 15: prove it stuck

Do one of these, not all of them:

  • Ask: "Now give me a similar question and wait for my answer."
  • Switch to Quiz and generate five questions on the same topic.
  • Switch to Learning Pack and build a concept map plus a short quiz.

You will know it worked when you can explain the idea out loud, or you can see a question you got wrong.

That is the first session. Stop while it still feels useful.

Where things live after that

The study sidebar leads with Today, Subjects, My week, Progress, and Ask Roxy. More holds Library and All tools. The full list, including specialist tools and older links that still open, is Find your tools.

You can ask the first question from Today or Ask Roxy without creating a Tutor and without enrolling a subject. Subjects, My week, Cell Studio, and the ATAR Estimator appear with the plans that include them. See Plans and billing.

Next, pick the matching scenario

Capacity and help

Plans include AI tokens. A short chat uses less than a long research, writing, or visualisation run. See AI tokens and Plans and billing.

If sign-in or Today fails, use Support and include the account email, whether this is a parent or student request, the subject you were setting up, and what happened.