Getting Started

RoxWhy is built for students who want one place to ask questions, keep study context, and work from their own material. Parents can use this article to understand the first setup path and what information support will ask for later.

1. Sign in

Open Sign In and enter your email address to receive a magic link. New learners complete a short onboarding step before landing in the learning workspace.

Use the account email consistently. It is used for account access, billing, AI-token balance, support requests, and workspace identity.

2. Start with one subject

Do not start by uploading everything. Pick one clear goal:

• A topic from class.
• A homework question.
• An exam revision area.
• A writing assignment.
• A reading list.
• A project or programming task.

This keeps the first session focused and makes the answers easier to check.

3. Ask a specific question

Good first questions include:

• "Explain this concept using plain language, then ask me three practice questions."
• "Use my uploaded notes and show the parts I should revise first."
• "Walk me through this problem one step at a time."
• "Turn these notes into a study outline."
• "Compare these two ideas and show where I may be confused."
• "Help me turn this rough paragraph into a clearer draft, but keep my own voice."

4. Add class context

RoxWhy works best when you bring the material the student is learning from. Create a knowledge base, upload notes or documents, and ask RoxWhy to use that source context.

Good first uploads:

• Class notes.
• Teacher handouts.
• A short PDF reading.
• A worksheet.
• A draft outline.
• Revision notes.

Avoid uploading sensitive documents, other students' work, passwords, full payment details, or material you are not allowed to process with an AI tool.

5. Choose the right workflow

• Use Chat for quick explanation and follow-up.
• Use Deep Solve for harder multi-step problems.
• Use Quiz for active recall and exam practice.
• Use Deep Research for structured research and synthesis.
• Use Visualize for diagrams, charts, concept maps, and visual examples.
• Use Co-Writer for outlines, drafts, summaries, and study guides.
• Use Book Builder for a structured learning path.
• Use RoxBots for subjects you return to often.

See Learning Workspace for the full product manual.

6. Save repeated workflows

Create RoxBots for subjects, exams, projects, or reading lists you return to often. A RoxBot keeps instructions, learning style, memory, and context together so you do not rebuild the same setup each session.

7. Manage capacity

Plans include AI tokens. Heavy study sessions can use top-ups from Pricing or the in-app credits screen.

See AI Tokens and Top-Ups before retrying failed purchases or contacting support.

8. Get help

Use Support or Contact if setup does not work.

Include the account email, whether this is a parent or student request, what subject you were setting up, and what happened.