Getting Started

RoxWhy is built for students who want one place to ask questions, keep study context, and work from their own material. Parents can use this article to understand the first setup path and what information support will ask for later.

1. Sign inCopy Anchor Link

Open Sign In and enter your email address to receive a magic link. The link works once and expires after 15 minutes. If the address is new, RoxWhy creates your account on the free Starter plan and opens the learning workspace.

Use the account email consistently. It is used for account access, billing, credit balance, support requests, and workspace identity.

If a parent or guardian pays for you, accept the invite they sent first. See Setting up for your child.

2. Start with one subjectCopy Anchor Link

Do not start by uploading everything. Pick one clear goal:

• A topic from class.
• A homework question.
• An exam revision area.
• A writing assignment.
• A reading list.
• A project or programming task.

This keeps the first session focused and makes the answers easier to check.

3. Ask a specific questionCopy Anchor Link

Good first questions include:

• "Explain this concept using plain language, then ask me three practice questions."
• "Use my uploaded notes and show the parts I should revise first."
• "Walk me through this problem one step at a time."
• "Turn these notes into a study outline."
• "Compare these two ideas and show where I may be confused."
• "Help me turn this rough paragraph into a clearer draft, but keep my own voice."

4. Add class contextCopy Anchor Link

RoxWhy works best when you bring the material the student is learning from. Create a knowledge base, upload notes or documents, and ask RoxWhy to use that source context.

Good first uploads:

• Class notes.
• Teacher handouts.
• A short PDF reading.
• A worksheet.
• A draft outline.
• Revision notes.

Avoid uploading sensitive documents, other students' work, passwords, full payment details, or material you are not allowed to process with an AI tool.

5. Choose the right workflowCopy Anchor Link

• Use Chat for quick explanation and follow-up.
• Use Solve for harder multi-step problems.
• Use Quiz for active recall and exam practice.
• Use Research for structured research and synthesis.
• Use Visualize for diagrams, charts, concept maps, and visual examples.
• Use Co-Writer for outlines, drafts, summaries, and study guides.
• Use Books for a structured learning path.
• Use Mastery Path to work through a topic module by module until you have it.

See Learning Workspace for the full product manual, or Quizzes and Practice for practice and review.

6. Save repeated workflowsCopy Anchor Link

Keep a knowledge base for each subject, exam, project, or reading list you return to often, and save the explanations that worked to a notebook. Memory carries your goals and recent work into the next session, so you do not rebuild the same setup each time.

7. Manage capacityCopy Anchor Link

Plans include monthly credits. Heavy study sessions can use top-ups from Pricing or your account page.

See Credits and Top-Ups before retrying failed purchases or contacting support.

8. Get helpCopy Anchor Link

Use Support or Contact if setup does not work.

Include the account email, whether this is a parent or student request, what subject you were setting up, and what happened.